Spa Scheduler & Administrative Assistant
Lashlette | Brentwood, Los Angeles
Lashlette is a refined beauty studio specializing in elevated lash, brow, and skin services. We are seeking a proactive, polished, and detail-oriented Spa Scheduler & Administrative Assistant who genuinely cares about client experience and takes initiative to support both guests and the team.
This role is ideal for someone who anticipates needs, communicates thoughtfully, and feels confident guiding clients through service and product options with warmth and clarity—while maintaining impeccable etiquette and discretion when working with an affluent, privacy-minded clientele.
Responsibilities
Manage and optimize the daily appointment schedule with intention and accuracy
Take initiative to fill open appointment times and support overall booking flow
Assist clients with booking, rescheduling, and service selection
Provide thoughtful consultations to help clients choose the right services and products
Educate clients on Lashlette offerings, care recommendations, and retail products
Deliver exceptional customer service via phone, text, email, and in person
Support front desk and administrative operations
Maintain detailed, accurate client notes and scheduling records
Assist with maintaining the spa aesthetic, ensuring the space remains calm, organized, and presentation-ready throughout the day
Communicate clearly with artists and management to ensure seamless days
Uphold Lashlette’s standards of discretion, professionalism, and luxury hospitality
Qualifications:
Customer service experience required (spa, beauty, wellness, luxury retail, or hospitality preferred)
Demonstrated etiquette, professionalism, and comfort serving an affluent clientele
Strong sense of visual order, cleanliness, and attention to detail
Comfortable speaking with clients about services, pricing, and products
Strong organizational and scheduling skills
Proactive, solution-oriented, and self-directed
Calm, polished communication style
Tech-savvy (Square, scheduling software, iPads a plus)
What We Offer
A calm, beautiful, and respectful work environment
Supportive leadership and professional team culture
Opportunity to grow within a luxury beauty brand
Competitive hourly pay based on experience
Location: Brentwood, Los Angeles
Schedule: Tuesday–Saturday | Part-time or Full-time