For all other related questions, please contact us at credential@career.ucla.edu.

Note: Because a Credentials File can involve a candidate in a long-term relationship with our service, and because that service involves a commitment to protect the authors as well as the candidate, it is important to read and understand all of the accompanying materials and be certain that your questions have been answered to your satisfaction before you establish a file.

Please note: The UCLA Career Center reserves the right to close Credentials Files, refuse service, and/or send original letters back to their authors due to any of the following: dishonesty, breach of confidentiality, abuse or other harassment of Center staff, any violation of the letter or spirit of Credentials File policies, non-payment of service charges, fraud (including attempts by a user to obtain a copy of their letters of reference through provision of a fraudulent address), or any other violation of University of California rules or regulations, or local, state, or federal laws.